Market Intent, Inc. Privacy Policy

1. Introduction

Market Intent, Inc. (“Market Intent,” “we,” “us,” or “our”) operates the Market Intent platform accessible at www.marketintent.ai and related subdomains (collectively, the “Service”).

This Privacy Policy describes how we collect, use, process, store, disclose, and protect information when individuals access or use the Service.

The Service is designed as a business-to-business (B2B) sales intelligence platform that aggregates publicly available business information, organizes company data, and provides analytical insights and productivity tools to business users.

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the data practices described herein.

This Privacy Policy should be read together with our Terms of Service, which govern the contractual terms under which the Service is provided.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• the Market Intent platform
• related web applications and dashboards
• customer support communications
• interactions with AI-powered features within the Service

This Privacy Policy does not apply to:

• third-party websites linked from the Service
• external platforms whose content may appear within company profiles
• services operated by third parties not controlled by Market Intent

Users should review the privacy policies of those third-party services separately.

3. Definitions

For purposes of this Privacy Policy:

“Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.

“Business Information” refers to information about companies, organizations, or individuals acting in a professional or business capacity.

“Customer Data” refers to data uploaded to the Service by users, including contact lists or company information.

“Publicly Available Information” refers to information accessible to the general public without login credentials or technical circumvention of access controls.

4. Categories of Information We Collect

Market Intent may collect several categories of information in connection with the operation of the Service, including:

• account registration information
• professional contact information
• business intelligence data
• technical and usage information
• communications and support interactions
• uploaded Customer Data

The specific information collected depends on how users interact with the Service.

5. Information You Provide Directly

Users may provide information directly to Market Intent when they:

• create an account
• subscribe to a paid plan
• upload contact lists or company information
• communicate with customer support
• interact with AI-powered features

Information provided directly may include:

• name
• email address
• company name
• job title
• phone number
• uploaded business contact lists
• communications submitted through chat or support channels

Users are responsible for ensuring that any information they provide is accurate and lawful.

6. Information Collected Automatically

When users access or interact with the Service, certain information may be collected automatically, including:

• IP address
• browser type and version
• device identifiers
• operating system
• screen resolution
• session activity and navigation behavior
• feature interaction metrics
• application error logs

This information helps Market Intent maintain system performance, troubleshoot issues, and improve the Service.

7. Business Intelligence Data

A core function of the Service is the aggregation and organization of business intelligence data related to companies and industries.

Business intelligence data may include:

• company names and descriptions
• corporate websites and contact information
• executive leadership information
• industry classification data
• company size and revenue estimates
• technology stack indicators
• hiring activity and job postings
• news mentions and press releases

This information is compiled from publicly available sources and organized into company profiles available within the Service.

8. Publicly Available Information

Market Intent collects and processes information that is publicly available on the internet or contained within publicly accessible records.

Publicly available information refers to information that can be accessed without authentication credentials or bypassing technical protections.

Sources may include:

• company websites
• corporate registries and business filings
• government databases and regulatory records
• press releases and news publications
• publicly accessible professional profiles
• publicly accessible internet directories

Market Intent collects and analyzes this information in order to provide structured company profiles and business intelligence insights.

Market Intent does not access private accounts, circumvent authentication systems, or bypass technical restrictions when collecting publicly available information.

9. Professional Information Context

Information contained within the Service primarily relates to individuals acting in a professional capacity, such as:

• executives
• employees
• company representatives
• business decision makers

Market Intent does not intentionally collect personal information about individuals in their private or non-professional capacity.

10. Independent Data Collection

Market Intent independently collects and organizes publicly available information from multiple internet sources and public records.

The Service compiles this information to create structured company profiles and data insights for business users.

Market Intent is not affiliated with, endorsed by, or sponsored by any third-party platform whose publicly available information may appear within the Service.

11. How We Use Information

Market Intent may use information collected through the Service for the following purposes:

• providing and maintaining the Service
• generating company profiles and business insights
• processing subscriptions and payments
• improving platform functionality and user experience
• supporting AI-powered productivity tools
• responding to support requests
• monitoring system performance and security

Information may also be used in aggregated or anonymized form for analytical purposes.

12. Artificial Intelligence Processing

Certain features of the Service utilize artificial intelligence and machine learning technologies to analyze publicly available business information and generate insights.

AI technologies may be used for purposes such as:

• extracting structured company data from web content
• summarizing company activity
• generating suggested outreach messages
• assisting users through conversational interfaces
• recommending sales opportunities or insights

AI systems assist users in analyzing information but do not make legally binding decisions about individuals without human involvement.

AI-generated output may contain inaccuracies or incomplete information, and users should independently evaluate such output before relying on it.

Customer Data and user communications are processed only to provide the requested functionality and are not used to train third-party AI models.

13. Customer Data Processing

Users may upload business contact lists or other information (“Customer Data”) to the Service.

Market Intent processes Customer Data solely for the purpose of providing the Service, including:

• data enrichment
• company matching
• profile generation
• analytics and insights

Users represent that they have the legal right to upload Customer Data and that their use of the Service complies with applicable data protection and marketing laws.

14. Data Sharing and Disclosure

Market Intent may share information in limited circumstances, including:

• with service providers assisting in operating the Service
• with payment processors handling subscription transactions
• with infrastructure providers hosting the platform
• where required by law or legal process

Market Intent does not sell personal information to third-party marketers.

15. Service Providers and Subprocessors

Market Intent may engage third-party vendors (“subprocessors”) to support the operation of the Service.

Subprocessors may provide services such as:

• cloud infrastructure
• payment processing
• artificial intelligence processing
• system monitoring
• security services

Subprocessors are contractually required to implement appropriate safeguards to protect information.

16. Data Security Practices

Market Intent maintains administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

Security practices may include:

• encryption of data in transit
• access controls restricting internal system access
• authentication protections
• infrastructure monitoring
• regular system updates and security patching

Despite these measures, no method of internet transmission or electronic storage is completely secure.

17. Data Retention

Market Intent retains personal and business information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on factors including:

• maintaining active user accounts
• providing the Service
• complying with legal obligations
• resolving disputes
• enforcing contractual agreements

Users may request deletion of account information as described below.

18. Data Access, Correction, and Deletion Requests

Individuals may request access to, correction of, or deletion of personal information maintained by Market Intent.

Requests may be submitted to:

privacy@marketintent.ai

Market Intent may verify the identity of the requester before fulfilling requests and may retain certain information where required by law.

19. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (“GDPR”) applies, Market Intent relies on one or more of the following legal bases for processing personal data:

• performance of a contract with users
• legitimate interests in operating and improving the Service
• compliance with legal obligations
• user consent where required by law

20. California Privacy Rights (CCPA / CPRA)

Residents of California may have rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”).

These rights may include:

• the right to request access to personal information collected
• the right to request deletion of personal information
• the right to request correction of inaccurate information
• the right to opt out of the sale or sharing of personal information
• the right to non-discrimination for exercising privacy rights

Market Intent does not sell personal information.

21. International Data Transfers

Market Intent operates primarily in the United States.

If personal data is transferred internationally, Market Intent may rely on safeguards such as Standard Contractual Clauses or other legally recognized transfer mechanisms where required by applicable law.

22. Children’s Privacy

The Service is designed for business professionals and is not directed toward individuals under the age of 18.

Market Intent does not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take appropriate steps to delete such information.

23. Changes to This Privacy Policy

Market Intent may update this Privacy Policy from time to time.

When changes are made, the updated version will be posted within the Service with a revised “Last Updated” date.

Users are encouraged to review the Privacy Policy periodically.

24. The Market Intent Browser Extension

This section covers the “Market Intent — Browser Agent” extension for Chrome and Microsoft Edge (the “Extension”). It works only for a signed-in Market Intent user and acts only inside that user’s own browser. Where the Extension sends information to Market Intent, the rest of this Privacy Policy governs it once it arrives.

What the Extension handles, and when:

• Sign-in. Your Market Intent session tokens are kept in the Extension’s own storage on your computer so you stay signed in, and are removed when you sign out. Your password is typed on Market Intent’s own sign-in and is not stored by the Extension.
• Messages you approve. You write and approve each message, connection request, post, email or web-form message on the Market Intent website. The Extension then sends it from your own LinkedIn or Gmail session, or through the web form, only while you have pressed Start, only inside your sending hours (unless you, or your company’s admin, set other hours, emails, web-form messages, LinkedIn connection requests and LinkedIn messages are sent outside 9 am to 5 pm in your own time, the LinkedIn ones in one session of 30 to 60 minutes a day), at a human pace and under daily limits. If you have connected your own Gmail, Outlook or HubSpot account on the Market Intent website (see “Accounts you connect” below), Market Intent’s server can send an email through that provider’s own interface instead of through your browser: for Outlook when the connected address is the address you send from, for Gmail only when the connected address is the address you send from and sending through Gmail by Market Intent’s server is switched on. For an approved email to a HubSpot contact, the server sends the email from your connected Gmail or Outlook mailbox and, with your connected HubSpot account, records it on that HubSpot contact in the words you approved. If the contact is not found in HubSpot, or no such mailbox is connected, nothing is sent. All of this runs under the same Start and Pause switch and the same limits. We record that it was sent in your Market Intent account. A button you press yourself on one of the Extension’s side-panel cards (for example a LinkedIn message, a connection request, a post, a like or a comment) acts when you press it, once, on your own LinkedIn.
• LinkedIn pages you ask it to read. When you start a reading, the Extension reads your own LinkedIn connections list and then, one by one, the profiles of those connections and the profiles it is asked to open (at most 200 new connections for one start of the connections reading; for the profiles reading, at most 80 profiles handed out to it in any 24 hours), in a tab of its own, in your logged-in session, and stores what it reads in your own Market Intent account, where the rest of this Privacy Policy governs it. This is information about other people; you are responsible for having a lawful basis to collect and use it and for following the terms of the services you use it on, including LinkedIn’s.
• “Who is this?”. The address of a LinkedIn profile you ask about is sent to Market Intent to look the person up in your own contact list.
• Introductions and contacts. When you press “Ask for an introduction” on a LinkedIn profile, that person’s name, company and LinkedIn address are sent to Market Intent and a member of your community who shares that company is notified. When you press “Add to list”, the name, company, title and address read from the page are saved in your contact list.
• Pages you ask the assistant about. “Ask this page” reads the page you are on inside your browser. The page’s text is not uploaded. The answer is kept in the side panel’s chat transcript on your computer until you use Clear Chat.
• The assistant chat. What you type to the assistant in the side panel, and its answer, are sent to Market Intent (and the AI service providers that run it) to produce the answer, and kept in the side panel’s transcript on your computer until you use Clear Chat. Market Intent also keeps the conversation in your account as history (Clear Chat clears only the copy on your computer).
• A page report, only if Gmail’s compose page cannot be read. If the Extension cannot find the fields of Gmail’s compose page, it keeps on your computer a short list of that page’s field names, roles and labels. It holds no email text and no addresses, and it is sent nowhere. You can discard it, or save it as a file yourself and send it to us so the problem can be fixed.
• Usage. Which action ran, so your account’s usage can be counted and daily limits applied.
• The browser’s debugging bar. The Extension works in a tab of its own, and the browser slows a background tab down. So on that tab (or, for a profile edit you ask for, on the LinkedIn tab you name, or the first of your LinkedIn tabs that the Extension is not working in when you name none, for that call only) the Extension uses your browser’s debugging feature to keep the tab active. It does this for the whole of each LinkedIn step it runs for you: a message, connection request, post, like, comment, search or profile edit (a step is limited to a few minutes, never more than six), and for as long as a reading of your connections or their profiles runs, which can be hours. Your browser shows its own “started debugging this browser” bar the whole time. An email sent through your browser does not hold the debugging feature while it is written and sent. It is used for a moment, and the bar shows for that moment, each time Gmail’s editor ignores a click or typing made by a script and the Extension asks the browser to make a real mouse press or to type the words you approved, and again at the end of an email it sends through your browser, when the Extension closes its own Gmail tab (for an email that was sent, only once Gmail’s “Undo” has gone). LinkedIn’s own connect, post, Like, Comment and profile-edit controls also ignore a click made by a script, so on the work tab for the step (and, for a profile edit, on the LinkedIn tab described above) the Extension asks the browser to make a real mouse press. The Extension sends the browser only a few kinds of command through it (keep the tab active, make a mouse press, type the text you approved, and, when it closes its own Gmail tab, answer the browser’s “Leave site?” question so the tab can close, never while Gmail still offers to undo a sent email), reads no page content through it, lets go when the step or the close ends, and attaches to no tab it is not working in. If you press Cancel on the bar, it attaches nothing more to that tab in that run, except once more to close the Gmail tab it opened.
• Emails it could not send. If an approved email cannot be sent (for example Gmail would not accept the words, or the wrong Gmail account is signed in), the Extension tries to discard the unsent draft it made in your Gmail, closes its Gmail tab, and tells your Market Intent account that the email was not sent. It does this when Gmail’s page reports the failure to it. It presses no Discard when a step runs out of time, when the page cannot be reached, when an item runs past its time limit, or when the Extension itself stops in the middle of a step, and the discard can fail; a draft may then remain among your Gmail drafts, and you can delete it yourself. A draft of an email that you were told may have been sent, and a draft the Extension prepared for you to send yourself, are never discarded.
• Installing it. Until the browser stores list it, you download the Extension from the Market Intent website while you are signed in, and install it yourself in your browser’s developer mode. It is the same Extension. It talks to Market Intent only at the address of the site you downloaded it from, and it tells you when a newer version is ready and links to the same download.
• Accounts you connect. On the Market Intent website (not in the Extension) you can connect your own Gmail, Outlook or HubSpot account so that approved messages can be sent from it. We ask only for the permission to send email (Gmail, Outlook) or to read and write contacts (HubSpot), plus the basic permissions that give us your account’s address and keep the connection alive (Google: openid and email; Microsoft: User.Read and offline_access). The access we are given is stored encrypted, is never shown to a browser, and is used only to send or record what you approved. We do not read your inbox. You can disconnect at any time: that deletes the stored access at once and, for Gmail and HubSpot, asks the provider to end it too (for Outlook, you can also remove Market Intent in your Microsoft account). For Outlook we keep only the account address, the permissions that were granted, and when you connected and disconnected. Market Intent’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

What the Extension does not do:

• It does not record your browsing history or your location.
• It does not read your Gmail inbox; it writes and sends only what you approved.
• It does nothing on a page until you press one of its buttons or approve a message. Two small scripts are present on every page so that a button you press can work; they do not read or send anything until then. This is why your browser says the Extension can read and change data on all websites.
• It does not load code from anywhere but its own package.
• We do not sell the information the Extension handles, we do not use it for advertising or for credit decisions, and we do not transfer it except to the services you direct the Extension to act on, to infrastructure and AI service providers that run Market Intent, or as required by law. People at Market Intent do not read it except with your consent, for security, to comply with law, or when it is aggregated and de-identified.

You can stop it at any time with Pause in the Extension’s side panel, by signing out, or by removing the Extension (which deletes what it stored on your computer). Emails that Market Intent’s server sends through a Gmail, Outlook or HubSpot account you connected are not stopped by signing out or by removing the Extension: they keep going out while Sending is on, and stop with Pause or when you disconnect the account. To see, correct or delete what is held in your Market Intent account, or if you are a person whose information was collected into someone’s account, write to privacy@marketintent.ai.

Contact Information

Market Intent, Inc.
3321 Baychester Ave
Bronx, NY 10469

privacy@marketintent.ai